SUE PIKE MA, Chartered FCIPD, PG Cert, MAC

Contact details

Tel:             +44 (0)116 2478008

Mobile:       +44 (0)7831 136827

Email:         sue@suepike.com

Web:           www.consult.uk.net/spike

Background information

I am a personal development specialist and coach and I work with corporate clients and private individuals.  I have practical experience of a wide range of market sectors and am committed to the release and realisation of untapped potential within organisations, teams and individuals. I equip my clients to be more personally resilient and to work more effectively with the challenges of their day to day working lives and business relationships. I am also a founder member, and partner in The Well Room corporate wellbeing consultancy. Projects I work on are tackled in an open, creative and fully participative manner.

Areas of Expertise

·         Senior management coaching; teams and individuals

·         Change management

·         HR Strategy for culture change

·         Coaching for better work/life balance and wellbeing

·         Meeting and conference facilitation

·         One to one career counselling

Experienced gained by

Over twenty years as a Human Resource Management Consultant and Coach.

I was a member of the external “transformation team” working within Anglian Water for a period of 3 years during their major culture change process “The Journey”, working with over 3,000 staff at all levels of the organisation. I have also worked on other long term culture change programmes e.g. General Motors “The Vauxhall Difference”; The Royal Bank of Scotland “The Best Get Better” and on change and organisational development agendas within local authorities. I spent 3 years as Human Resources Manager for a start up business later sold to Ericsson, where I set up the entire HR and development function. Prior to that, I spent 7 years in various Human Resource and Training roles within GEC Marconi in their manufacturing and design plants.

Professional Qualifications and Memberships

• Masters Degree in Human Resource Management Strategy
• Chartered Fellow of the Chartered Institute of Personnel and Development
• Certified Practitioner Neuro Linguistic Programming (NLP)
• Post Graduate Certificate in Counselling Studies (psychodynamic focus)

• Member of the Association for Coaching

Personal Development

I am an ongoing student of the Enneagram, have taken an arts foundation course, studied guided imagery with the Image Work Institute, have a Reiki 1 certificate and am a registered user of the Strength Deployment Inventory (SDI).

As a Member of the Association for Coaching I abide by our code of ethics and good professional practice and my philosophy is to work alongside clients to equip them to “get out of their own way” and be the best possible selves they can be. I work with a mix of creative skills and NLP techniques alongside careful listening and considered reflection designed to suit each clients needs.

“The things I really value in your approach are – creativity, ability to challenge the ‘stuck’ behaviours in a non-confrontational way and a deep sense of empathy with your clients. Most of all, for me personally, you have great listening ability and patience. That allows me to unload, which you are then able to translate into practical ideas and initiatives for coping with stressful and demanding situations”. Chief Executive, Borough Council

 “I valued the approach & originality of ideas. Your creativity was refreshing & your coaching style, which was a new concept to FTSE, was found by many to be extremely valuable”. Liz Storey, Former HR Manager FTSE

 “I was told to work with a coach by my manager- not my choice - but in doing so I was very pleased and enlightened by what we did.” Engineering Project Manager

“The creativity of your thinking; you have the ability to challenge and peel back through the layers; your directness and candour; your consummate professionalism and personal integrity. It's always a joy to be able to work with you, and I ALWAYS gain a fresh insight about myself in the process of doing the work.” Sarah Mast, International Management Consultant, WOW Consulting

“Treating me as a whole person, considering my needs and ambitions in a holistic way - not just work, but also my family, social and emotional needs.”

 Chief Officer, Local Authority

The Essential group are my own established network of loyal and trusted professionals. I involve them when projects require a wider range of skills and expertise than my own. Skills of this group include; marketing and PR; sales training; financial management and business development.  I also have links with work based psychologists and qualified counsellors/psychotherapists. I operate as client project manager/co-ordinator of the group when required.

 “The obvious improvement in the moral of the IT Team is certainly demonstrated by the improved reactive service and much improved communication lines with the Management Team with regard to strategic developments.” Kevin Elliott, MD SGP Property and Facilities Management

 “I thought the day was well structured and enjoyed all activities, well done to Sue and a big thank you for organising the whole event, I thought it only went to prove we work excellently as a team and we can achieve anything. I can say it's the best team day I have been on - again thank you from all at Boots.” Boots facilities Management Team

 “Your help and expertise were invaluable and the event certainly exceeded my expectations. Thank you. I had a good look at the feedback forms and it seems the delegates enjoyed a wonderful experience.  We achieved 100% success at fulfilling objectives and comments such as ‘Excellent’, 'Brill' etc flowed.  Nearly everyone rated the day at '7/7' and all want to do it again,” Jill Jowers Programme Manager Warwickshire Social Services

Manufacturing, Retail and Distribution

·         Argos – interim HR support – recruitment

·         AstraZeneca* – Team building

·         Fisher Scientific – HR team support

·         Jackson Civil Engineers – construction project partnering workshop

·         Orama Fabrications* – customer service training

·         RS Components – customer service training IT division

·         SGP Property and Facilities Management – HR and training support

• Sheinman Opticians – Organisation development strategy/change project

·         Thomas Cook Direct Businesses –Training team support

·         Texas Instruments*– away day facilitation

·         United Transport Logistics – HR support – recruitment

·         Unilever* – Team away day for the ready to drink support unit

·         Vauxhall Motors* – management development – top 400

·         Volkswagen* – competency interviewing skills training

Creative/Media and Promotional

• Arts and Business – course design, training and mentoring
• Creative Industries Network (CIN) speaker – networking skills

·         Leicester City Football Club – interim HR support – recruitment

• Mezzo Consultancy – HR support – client projects
• QUAD Derbyshire – workshop design and delivery
• Riley Advertising – Customer service and team training
• Regional Independent Media* – conference design and facilitation
• TVS Television* – outplacement/career counselling
• Tribal Resourcing – conference design and facilitation

Health

• Coventry Primary Care Trust – away day – palliative care team
• Rainbows Children’s Hospice – HR and training projects
• Sandwell Health Authority* – change management course delivery

Public Sector

• Kettering District Council – Design and deliver of customer service training
• Leicestershire County Council/Leicester City Council – design and delivery of leadership and development projects at senior management level over 10 year period
• Melton Borough Council – support for change programme and customer service agenda over 10 year period
• Nottingham County Council/Nottingham City Council – training and development projects as part of organisational change agenda
• North West Leicester District Council – meeting facilitation – Exec team

Utilities / Environmental Organisations

• ADAS* – design and delivery of career coaching workshops
• Anglian Water – workshop facilitation and coaching for culture change
• Environ – management training design and delivery
• Elmhurst Energy Systems – outplacement and career counselling
• Efficens – HR strategy for business growth
• English Nature – conference presentation
• The Environment Agency* – partnering workshop and management training

Professional and Financial Services

·       Alea Insurance* – assessment centre Assessor

·       Barclays* – outplacement/career counselling

·       Barclays Business Finance – conference speaker – wellbeing

·       CIPFA Scottish Finance Group – conference design and facilitation

·       Cornhill Insurance* – outplacement/career counselling

·       The Royal Bank of Scotland* – customer service and outplacement

·       Goldman Sachs* – induction programme design and implementation

·       Nixon Brooke – senior team strategy workshop

·       Sears Financial Services – appraisal design and training

·       The London Stock Exchange* – career counselling

Education and Training

• Arts and Business – mentoring and skills training
• ASK Europe Ltd – *Associate – conference and facilitation work
• British Psychological Society – outplacement and career counselling
• CMP Europe – Associate Consultant
• JFR International – Associate Consultant
• Lancaster Associates – *Associate – outplacement work
• Leicestershire Skills Development Council – board development
• The Learning Path – Associate Consultant
• NSPCC – National Training Team – wellbeing workshops
• Oxford Brookes University Full Time MBA Programme – interview skills training
• TEC’s (Lincs, Leics, Sth Derbyshire) – board development
• New Direction – *Associate – facilitation/training work
• Wadenhoe Consultancy – *Associate – training work
• WOW Consulting – *Associate – facilitation work
• Will Smail Training – *Associate training and facilitation work
• Warwick University Full Time MBA Programme – team building

Owner: Modified:

webmaster   06 August, 2009